Appreciation Visit - Diabetes and its Impact on South Asian Communities
The appreciation visit looked at 'Diabetes and its impact on South Asian communities' using Bradford's unique 'ABC' transformational change toolkit, which focused on the following key areas:
'A' is for 'Assessment' and the importance of collecting detailed data and intelligence on ethnicity to build a comprehensive patient profile.
'B' is for 'Behaviour' and the necessity for good knowledge and awareness about the behaviour of the different stakeholders involved in the provision of care and the effect their behaviour has on patient experiences.
'C' is for 'Communication' and the significance of culturally sensitive methods of communication to enhance awareness about diabetes with patients and the local community.
The purpose of the event was to use the 'ABC' transformational change toolkit to develop meaningful patient centred approaches which are responsive and sensitive to the language, cultural, religious and social needs of the South Asian community. What follows is a comprehensive breakdown of the presentations and workshops that took place using the 'ABC' transformational change toolkit.