Great opportunity to show off your good practice in community engagement

Written by admin on Wednesday, May 11, 2011 14:49

The East Midlands Strategic Health Authority has recently commissioned an important piece of national research to capture best practice in engaging staff, patients and communities for the nine protected characteristics (1) and from this, developing guidance on successful engagement for the NHS. This work is being led by Shared Intelligence and Race for Health and is being carried out from April 2011 - September 2011.

The case studies identified and developed will be promoted widely as good practice examples to new and emerging decision-making bodies in the NHS. The case studies will cover:

  • Good practice in engagement;
  • Good practice in sharing performance data; and
  • Evidence of how the approach has had an affect on health outcomes for patients, staff and community groups.

We want to ensure that the case studies cover all nine protected characteristics (and beyond), cover engagement for patients, communities and staff and cover different types of geographies, settings and circumstances.

The evaluation team at present are developing criteria against which good practice in engagement can be assessed. The criteria will be built on existing guidelines. At the same time, the team is starting to identify potential case studies from across the country to measure against the criteria once it has been agreed.

As part of this initial phase, we are giving NHS organisations the opportunity to put forward examples of what they consider to be good practice in engagement. This must be engagement with at least one of the protected characteristic groups, include good use and sharing of performance data, include engagement with staff groups, patients or communities, with evidence of how the approach has led to improved health outcomes. This could be from within NHS organisations, third sector organisations or other public bodies.

Case studies that are selected will be:

· showcased on the national stage; and

· fed into new guidance for engagement practice for the new NHS environment.

Please send through any material that might be relevant and the details of a contact person/s for the evaluation team to work with to explore/develop the case study further to: Jacqueline.Harrison@sharedintelligence.net by 26 May 2011.

If you would like more information on the research project or the case studies requirements in particular, please contact Jacqueline Harrison, project manager for the research at Shared Intelligence, via the email address quoted above.

Of the joint project, Helen Hally, National Director of Race for Health, said: ‘’We are delighted to be undertaking this work, in partnership with Shared Intelligence, to help ensure that good work being done in the NHS around equalities is captured systematically.’



(1) The protected characteristics: Age, Disability, Gender Reassignment, Marriage and Civil Partnership, Race, Religion and Belief, Sex, Sexual Orientation.

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