Peer review reports
The aim of a Peer Review Visitthe visit is to increase the learning for the host PCT to enable them to progress their work on access to primary care.
2008 Peer Review Visits
22nd January 2008 - Liverpool PCT
Having joined the RfH programme in 2007, this will be Liverpool PCT’s first review. It will focus on the needs of BME service users with Severe Mental Illness (SMI). In particular, we will be looking at three specific conditions: schizophrenia, bipolar and psychosis, as well as the process the PCT has gone through to assess the needs of these patients and how this has been used to inform the decisions of mental health commissioners.
9th April 2008 - Leicester City PCT
Leicester City PCT hosted a Peer Review visit on the evening of 9th April and all day on April 10th 2008. The aim of the visit was to increase the learning for the host PCT to enable them to progress their work. The theme of the Peer Review was Targeted Interventions.
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15th May 2008 - Ealing PCT
Ealing PCT hosted a Peer Review visit entitled 'Race Equality and Cardiovascular Health' on the evening of 15th May and all day on May 16th 2008. The aim of the visit was to increase the learning for the host PCT to enable them to progress their work.
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8th September 2008 - Luton Teaching PCT
Luton Teaching PCT hosted a Peer Review visit on the evening of 8th September and all day on 9th September 2008. The theme of the Luton PCT’s peer review was resident engagement, both in accessing local health provision and contributing to the way the PCT commissions and delivers health services.
The Race for Health programme aims to be flexible and adaptable to meet the needs of individual Pacts, especially for new joiners to the Race for Health programme. As such, the focus of Luton PCT’s peer review was on providing developmental guidance and support, with less of a focus on actual reviewing of its systems.
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2007 Peer Review Visits
24th January 2007 - Bristol PCT
The review will focus on the customer service experience of Black and Minority Ethnic people, looking at how existing services/process currently respond to patient concerns and also to comment and advise on a proposed new service currently being designed. The review team will be asked to address the following questions; using the ‘patient journey’
28th February 2007 - South Birmingham PCT
South Birmingham PCT has focused its Race for Health work on developing the curriculum and learning access routes to deliver a new kind of support worker (para-professional) to operate in the NHS. Working initially with children and family services only, but now with older people services too, the aim of these workers is to enable the PCT to offer more culturally appropriate support services to BME families, by confronting the difficulties they experience when accessing and utilising health services.
South Birmingham PCT aims to use the learning obtained from the development of para-professionals to inform the development of practice based commissioning, an approach which is being piloted in the Selly Oak area of Birmingham with a group of GPs. The PCT also hopes to improve the application of evidence to allow the targeting of individuals, groups and communities where access and utilisation is poor.
30th April 2007 - East Berkshire PCT
Health Activists are a mechanism that have been employed by two of the former PCTs (Slough and Windsor, Ascot and Maidenhead) to increase access to health services among BME communities and other disadvantaged groups. Having worked in partnership with Berkshire College and Thames Valley University to develop the role, the Health activists were originally funded in 2000. Since then,
their role has grown significantly, and the review will examine what progress has been made in this area, particularly in the area of older people’s services.
20th September 2007 - Wolverhampton City PCT
In line with the performance indicators for the programme, the key questions for the peer review team were around:
- how well is the PCT tackling equality gaps in service outcomes?
- is there parity in public confidence levels and service satisfaction
levels? - has the PCT’s work resulted in measurable improvements in
community relations? - are BME communities adequately represented in all levels of the PCT’s workforce?
- is there parity in employee satisfaction levels and experiences?
In addition, the PCT asked for specific support from peers around their diabetes work, and asked the team to consider the following questions: - How do individuals from BME Groups who are diagnosed with diabetes receive culturally appropriate education?
- How reflective of the population is the take up of supportive services for diabetes from BME groups?
- How does ongoing diabetic care, support and education contribute to:
- the health and wellbeing of BME groups?
- the diabetic stability of BME groups? - What data/information do commissioners have access to and use to inform the needs of BME groups in relation to diabetes?
- What evidence base supports the care pathways for diabetic care and BME groups?
19th November 2007 - Haringey Teaching PCT
The review will focus on two key areas – workforce issues, including progression and satisfaction among BME staff, and the use of Equality Impact Assessments on the PCT’s new 10 year Primary Care Strategy, which have been used to identify whether its implementation would limit access to primary care services for particular population groups and consider how these effects could be mitigated.
2006 Peer Review Visits
7th February 2006 - Lambeth PCT
The focus for the review was on how successful Lambeth Primary Care Trust is at collecting, recording, analysing and using ethnicity monitoring information (EM).
22nd February 2006 - Wandsworth Teaching PCT
The theme for the Peer Review was: how successfully is Wandsworth PCT communicating its race equality agenda to its staff, partners and the communities it serves, and is this being translated into more effective service commissioning? Are the ‘messages sent’ the ‘messages received’, and are people aware of progress made on the ground?
21st March 2006 - Shropshire County PCT
The theme for the Peer Review was: how effectively is Shropshire County PCT (SCPCT) collaborating with its local partners around race equality, particularly through the mechanism of the LSP and the new Equalities Forum? Is the partnership-working on race equality perceived to be adding value by those involved, and by BME communities themselves? What has been achieved to date?
13th September 2006 - Central Manchester PCT
The thematic focus for the Review consisted of three interlinked aspects:
- Is CMPCT designing a commissioning strategy that will meet the needs of all communities in Manchester?
- How effectively is CMPCT engaging with Black and Minority Ethnic (BME) communities in the development of the strategy?
- Is CMPCT effectively using the information sources that it has to inform its commissioning strategies?
6th November 2006 - Bradford and Airedale Teaching PCT
The theme for the Peer Review was: how can the newly formed Bradford and Airedale Teaching PCT enhance Black and Minority Ethnic patient engagement with diabetes care, as it interfaces with both Primary Care and the family?
2005 Peer Review Visits
12th July 2005 - Ealing PCT
The aim of the visit was evaluate how well the PCT provides access to primary care for Black and Minority Ethnic Communities; and to provide practical suggestions on areas for development and how future services should be structured, such as the proposed new walk-in centre.
14th September 2005 - Eastern Leicester PCT
The focus of the visit was on Commissioning using Mental Health Services as a case study. The visit encouraged the PCT to have an open discussion with their stakeholders about how they progress their services. Peer reviewers were asked to speak to stakeholders and to draw up a basic guide or framework to assist them in the future. An outcome paper is available below.
7th December 2005 - Westminster PCT
The thematic focus for the Review consisted of two interlinked aspects:
- The effectiveness of community engagement, with a specific focus on mental health services; and
- How feedback from community engagement can inform commissioning strategies within the PCT, and support promotion of race equality through ‘managing the market’.